7c77bd Privacy Policy
Your personal information is completely safe with us — learn how 7c77bd collects, uses, and protects your data.
Introduction and Purpose
7c77bd (hereinafter referred to as "we", "us", or "the platform") operates a trusted online gaming and betting platform for users in Bangladesh. This privacy policy explains how we collect, use, store, and protect the personal information of individuals who visit our website 7c77bd.cam or hold an account with us.
By using our platform, you agree to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our website. This policy may be updated from time to time, and you will be notified of any changes accordingly.
7c77bd places the highest importance on user privacy. Our goal is to maintain complete transparency regarding your personal information and to take all necessary steps to protect your data.
What Information We Collect
We may collect various types of information depending on the nature of our relationship with you. The different categories of information are described in detail below:
2.1 Registration and Identity Information
- Your full name and date of birth
- Email address and mobile number
- Current address (including district and division)
- National ID card or passport number (when verification is required)
- Age verification information (only those aged 21 or above may register)
2.2 Financial Information
- bKash, Nagad, Rocket, or Upay mobile banking number
- Transaction history (deposit and withdrawal amounts and dates)
- Account balance and bonus-related information
2.3 Technical and Usage Information
- IP address and device identifier information
- Browser type and operating system
- Cookies and session data
- Time spent on the platform and pages visited
- Game history and preferences
- Login time and location data
2.4 Communication Information
- Live chat message history
- Any messages sent to us via email
- Support ticket and complaint-related information
Purpose of Using Information
7c77bd uses the information collected from you for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Handling registration, login, password recovery, and account security |
| Service Delivery | Providing gaming services, processing bonuses, and creating a customized experience |
| Financial Transactions | Processing deposits and withdrawals, preventing fraud, and ensuring financial security |
| Identity Verification | Confirming user age and identity (Know Your Customer – KYC) |
| Legal Compliance | Complying with applicable laws and regulations and following directives from authorities |
| Customer Support | Resolving issues and providing assistance via live chat and email |
| Responsible Gaming | Identifying problematic playing patterns and providing the necessary support |
| Platform Improvement | Analyzing usage patterns to improve service quality and user experience |
We never sell your information to third parties or rent it out for commercial advertising purposes. Your data is used only for the purposes stated above.
Data Protection and Security
7c77bd has implemented modern technical and administrative measures to protect your personal information. The key components of our security framework are described below:
Our website is fully secured with SSL (Secure Socket Layer) encryption. All information transmitted between your browser and our servers is kept in encrypted form.
Your information is stored on secured servers. Sensitive data such as passwords is stored in hashed form — never as plain text.
Only authorized staff can view your information for specific required purposes. All access is logged and regularly audited.
Suspicious activity is monitored through automated systems and active steps are taken to prevent unauthorized access.
Please note, however, that no party can guarantee one hundred percent security when transmitting information over the internet. We always exercise the highest level of caution, but you also have a responsibility to keep your login credentials confidential.
Cookies and Tracking Technologies
Cookies and similar tracking technologies are used on the 7c77bd website. Cookies are small text files stored in your browser that help us remember your preferences and usage patterns.
5.1 Types of Cookies
- Essential Cookies: Essential for the core functionality of the platform — including login sessions and security tokens. These cannot be disabled.
- Functional Cookies: Remember your preferences such as language and theme settings.
- Analytics Cookies: Help analyze platform usage to improve service quality.
- Security Cookies: Used to detect fraudulent activity and ensure account protection.
5.2 Managing Cookies
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some important features of the website to not function properly. We do not use third-party advertising cookies.
Information Sharing with Third Parties
7c77bd never sells your personal information. However, information may be shared in the following limited circumstances:
6.1 Service Provider Partners
We work with payment processors, technology infrastructure providers, and game software suppliers. These partners receive only the information necessary to provide their specific services and are bound to uphold the same privacy standards.
6.2 Legal Obligations
In the case of court orders, valid requests from law enforcement agencies, or applicable legal obligations, we may provide the necessary information to the relevant authorities. In such cases, we always share only the minimum information required.
6.3 Fraud Prevention
Information may be shared with relevant agencies to prevent money laundering, fraud, or other illegal activities. This is essential to protect the interests of all our users.
7c77bd never sells, rents, or transfers your personal or financial information to third parties for marketing or advertising purposes. Your privacy is at the core of our business model.
Your Rights and Controls
As a user of 7c77bd, you have the following rights over your own personal information:
You can request a copy of the personal information we hold about you at any time.
If your information is incorrect or incomplete, you can request that it be corrected.
In certain circumstances, you can request deletion of your account and information, subject to legal obligations.
You have the right to object to the processing of your information for specific purposes.
You can request to receive your information in a structured, readable format.
In certain circumstances, you can request that processing of your information be restricted.
To exercise any of the above rights, please contact our support team via live chat or email. We will generally respond to your request within 30 business days.
Data Retention Period
7c77bd retains your personal information only for as long as it is necessary for the relevant purpose or as required to meet legal obligations.
- Active Accounts: All information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, certain information (particularly financial records) may be retained for a specified period as required by law.
- Transaction Information: Records of financial transactions are kept for the applicable period as required by law.
- Log Data: Technical logs are generally retained for a short period and used for security purposes.
Once the specified period has passed, we securely delete your information or anonymize it so that you can no longer be identified.
Protection of Minors
7c77bd strictly does not permit anyone under the age of 21 to use the platform. We only collect personal information from adult users.
Age verification is a mandatory step in the registration process. If a user registers with false information and it is later found that they are under 21, that account will be closed immediately and the relevant information will be deleted. If you become aware that a minor is using our platform, please notify our support team immediately.
Please Note: 7c77bd is for those aged 21 and above only. Opening or using an account by minors is strictly prohibited.
Changes to the Privacy Policy
7c77bd reserves the right to update this privacy policy from time to time. This policy may be changed due to changes in services, legal requirements, or technological developments.
For significant changes, we will notify you by email or via a notice on the platform. The date of the change will always be shown at the top of the page as "Last Updated".
Continued use of the platform after any changes will be considered as your acceptance of the latest privacy policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, or if you wish to exercise any rights relating to your information, please contact us through any of the following channels:
Our Bengali-speaking support team is available seven days a week, twenty-four hours a day to assist you.
The Bengali version of this policy is authoritative. In the event of any linguistic discrepancy, the Bengali version shall prevail. For more information, please also read our Terms and Conditions and Responsible Gaming pages.